Our Privacy Policy
Updated: 7 Dec, 2023
Parrabbola values your privacy and we never sell or distribute your personal information. From time to time we do gather information from our audiences and visitors to our website for various purposes and this policy sets out what information we hold, how we keep it safe and how we use it.
Mailing List
If you choose to sign up to our mailing list, online or at a performance or event, we will record your name and e-mail address in order to send you updates about our work or other information we think is of interest to our audiences. Every e-mail will have an unsubscribe link and you are welcome to unsubscribe whenever you want. We use MailChimp to deliver our newsletter. You can read their privacy policy here Mailchimp’s Privacy Policy.
Google Analytics
Our website uses Wix Analytics to track the visits to our website and give us aggregated data. This data helps us analyse what parts of the website are most read and where we could make improvements. None of this data is linked to a specific IP address or can be linked to you.
Ticketing data
We occasionally use external sites such as Eventbrite or Ticket Source to process the ticketing for our events and performances. We receive your name and e-mail address but not any of your payment details. These are governed by the privacy policies of the respective ticketing websites. We will only use your e-mail address to contact you if you have given your consent.
Wix Platform
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Third parties
Occasionally we share anonymised data with our partners and other organisations. For example, we provide Arts Council England with details about our audience demographics, ticket sales and engagement, which we gather online or at our events and performances.
Cookies
By using our website, you consent to our use of cookies. Settings and more information are available via the pop-up banner. Get in touch with us if you have additional questions about our use of cookies.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you have any questions, please contact us at info@parrabbola.co.uk